Outage in Infobip
EU (Region-locked) - Live Chat Degradation
Resolved MinorIncident Report
We are currently experiencing issues with our LiveChat service on EU (Region-locked) data center. You may not be able to create a session/start a new chat session. The issue is currently being investigated and more information will follow in the next update.
Trusted by 1,000+ teams
Need to monitor Infobip outages?
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Start Free Trial
- No credit card
- 14-day trial
- 2-minute setup
Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/20/2026 12:43PM
The issue has been successfully resolved and the service is once again operational.
You may have experienced issues with starting a new chat session.
Start (UTC): 20 February 2026 10:16
End (UTC): 20 February 2026 12:33
Impact: Mobile users were not able to create a session/start a new chat session
INVESTIGATING
about 2 months ago - at 02/20/2026 12:18PM
We are currently experiencing issues with our LiveChat service on EU (Region-locked) data center. You may not be able to create a session/start a new chat session. The issue is currently being investigated and more information will follow in the next update.
Latest Infobip outages
Multiple locations - Top-Up Processing Delay - about 22 hours ago
Multiple locations - 2FA Authentication Degradation - about 23 hours ago
Global (Europe) - Multiple service degradation - 2 days ago
Global (Europe) - Degradation of multiple services - 8 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
