Outage in Infobip
Global (Europe) - WhatsApp Sending Delay
Resolved MinorIncident Report
Summary AI Generated
Infobip experienced WhatsApp message sending delays across Europe for 1.2 hours on February 26, 2026. The delays caused some messages to expire during transmission, affecting WhatsApp messaging services globally in the European region. The issue was resolved after implementing corrections, restoring normal message forwarding speeds.
We have Identified issues with sending of WhatsApp Messages with noticeable delay and are already implementing further corrections.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 02/26/2026 07:15PM
The Issue has been Successfully resolved, and noted services are operational once more.
During the time noted, experienced delays and expiry of traffic may have been noted.
Start: 26 February 2026 - (UTC) 16:01
End: 26 February 2026 - (UTC) 18:45
Impact: WhatsApp messaging Showed improved delay on forwarding of messages.
MONITORING
about 2 months ago - at 02/26/2026 06:54PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 2 months ago - at 02/26/2026 06:03PM
We have Identified issues with sending of WhatsApp Messages with noticeable delay and are already implementing further corrections.
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