Outage in Infobip
United States - Customer Portal 2FA Login issues
Resolved MinorIncident Report
Summary AI Generated
Infobip experienced issues with their 2FA Customer Portal Login service in the United States data center, causing users to encounter errors when verifying 2FA codes during login attempts. The incident affected customer portal access for users requiring two-factor authentication. The issue was identified and resolved within approximately 2.5 hours, restoring normal service operations.
We are currently experiencing issues with our 2FA Customer Portal Login service over the United States data center. You may experience issues and errors when verifying 2FA codes. The issue is currently under investigation, and more information will be shared in the next update.
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 03/03/2026 01:05PM
The issue has been successfully resolved and the service is once again operational.
Start (UTC): 03 March 10:26
End (UTC): 03 March 12:55
Impact: Customer Portal 2FA service issues
IDENTIFIED
about 3 hours ago - at 03/03/2026 01:00PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 3 hours ago - at 03/03/2026 12:53PM
We are currently experiencing issues with our 2FA Customer Portal Login service over the United States data center. You may experience issues and errors when verifying 2FA codes. The issue is currently under investigation, and more information will be shared in the next update.
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