Outage in Infobip

Global (Europe) - Broadcast service degradation

Resolved Minor

March 21, 2026 - Started 2 days ago - Lasted 38 minutes
Official incident page

Incident Report

Summary AI Generated

Infobip's Broadcast service within the Moments module experienced degradation for 38 minutes on March 21, 2026, causing broadcast campaigns to fail after launch. The engineering team identified the issue and implemented a fix, fully resolving the service degradation.

We're currently experiencing degradation with our Broadcast service within Moments, our designated engineering team is currently investigating and we'll keep you updated.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 03/21/2026 08:44AM

This is to inform you that the previously reported service degradation has been successfully resolved. During the incident timeframe, you may have experienced issues with Broadcast campaign processing within the Moments module.

Start (UTC): 21 March 2026, 07:12
End (UTC): 21 March 2026, 08:31
Impact: Broadcast campaigns were failing after launch.

IDENTIFIED 2 days ago - at 03/21/2026 08:34AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 days ago - at 03/21/2026 08:10AM

We're currently experiencing degradation with our Broadcast service within Moments, our designated engineering team is currently investigating and we'll keep you updated.

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