Outage in Infobip
United States - Multiple service degradation
Resolved MinorIncident Report
Summary AI Generated
Infobip experienced service degradation affecting SMS, Email, and WhatsApp services in their United States data center from 12:08 to 12:19 UTC on March 31, 2026. Users encountered outbound traffic processing issues and delivery delays across all three communication channels. The incident was resolved after 11 minutes of total downtime.
We are currently experiencing issues with multiple hosted services, including SMS, Email, and WhatsApp, hosted in our United States data center. You may experience issues with outbound traffic processing and delivery delays. The issue is currently under investigation, and more information will be shared in the next update.
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Latest Updates ( sorted recent to last )
RESOLVED
30 days ago - at 03/31/2026 12:30PM
This is to inform you that the previously reported degradation affecting multiple services, including SMS, Email, and WhatsApp, hosted in our United States data center, has been resolved. During the timeframe below, you may have experienced processing difficulties and delays with outbound traffic:
Start (UTC): 31 March 2026 12:08
End (UTC): 31 March 2026 12:19
Impact: SMS, Email, and WhatsApp outbound traffic processing issues and delivery delays.
INVESTIGATING
30 days ago - at 03/31/2026 12:19PM
We are currently experiencing issues with multiple hosted services, including SMS, Email, and WhatsApp, hosted in our United States data center. You may experience issues with outbound traffic processing and delivery delays. The issue is currently under investigation, and more information will be shared in the next update.
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