Outage in Infobip
Multiple Locations - Moments Service Degradation
Resolved MinorIncident Report
Summary AI Generated
Infobip experienced a service degradation affecting their Moments service across multiple data centers, preventing users from launching campaigns and causing general product usage issues. The incident lasted approximately 4 hours and 12 minutes before being resolved. Users were unable to launch created campaigns during the affected timeframe.
We are currently experiencing a degradation with our Moments service over multiple data centers.
You might experience issues while using the product and with launching campaigns.
Our dedicated team is currently working on resolving the issue and more information will be shared in the next update.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 04/02/2026 12:19PM
This is to inform you that the previously reported service degradation has been successfully resolved. During the incident timeframe, you may have experienced issues with launching created campaigns.
Start (UTC): 02 April 2026 07:52
End (UTC): 02 April 2026 12:04
Impact: inability to launch campaigns
INVESTIGATING
2 days ago - at 04/02/2026 12:00PM
We are currently experiencing a degradation with our Moments service over multiple data centers.
You might experience issues while using the product and with launching campaigns.
Our dedicated team is currently working on resolving the issue and more information will be shared in the next update.
Latest Infobip outages
United States - Multiple service degradation - 4 days ago
Global - Email Delivery Delay to infobip.com Domain - 9 days ago
Global (Europe) - Broadcast service degradation - 14 days ago
South Africa - Voice degradation - 16 days ago
Canada - Connectivity issues - 17 days ago
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