Outage in Infobip

Pakistan - General Connectivity degradation

Resolved Major

July 02, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing a general connectivity degradation at the Pakistan data center. Our clients may notice issues when using services hosted or routed through this location, including Portal access, Email, Voice, WhatsApp, Broadcast and People. The impact may include errors, degraded performance, pages not loading, or intermittent service availability. Our team is working with the relevant provider to resolve the issue. More details will be shared in the next update.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 07/02/2026 08:35PM

The incident has been resolved.

Start (UTC): 02 July 2026 13:03
End (UTC): 02 July 2026 19:54

IDENTIFIED about 1 month ago - at 07/02/2026 08:10PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 07/02/2026 07:39PM

We are currently experiencing a general connectivity degradation at the Pakistan data center.

Our clients may notice issues when using services hosted or routed through this location, including Portal access, Email, Voice, WhatsApp, Broadcast and People. The impact may include errors, degraded performance, pages not loading, or intermittent service availability.

Our team is working with the relevant provider to resolve the issue. More details will be shared in the next update.

Latest Infobip outages

Multiple Locations - Email and Agent OS service degradation - about 23 hours ago

Global (Europe) - Broadcast service degradation - 3 days ago

India - The processing of inbound messages is partially disrupted - 6 days ago

Multiple locations - Inbound processing and delivery report events are partially degraded. - 14 days ago

Multiple Locations - Email Domain Creation Unavailable - 21 days ago

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