Outage in Informatica

We are seeing issues with creating and saving taskflow and CAI processes across all PODS. There is no runtime impact

Resolved Minor
December 12, 2023 - Started about 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

Issues seen with taskflow UI Operations on the NA West 1 Services, IICS AP South East 1 Services, IICS EM West 1 Services, US West 5 Services, US East 6 Service
Components affected
Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Data Integration Informatica Cloud Data Integration
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 12/12/2023 12:04PM

This indecent has been resolved with a temporary fix in place

MONITORING about 1 year ago - at 12/12/2023 10:21AM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 12/12/2023 10:12AM

We are continuing to monitor for any further issues.

MONITORING about 1 year ago - at 12/12/2023 09:29AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 12/12/2023 09:21AM

Now, the issue has been resolved for creating and saving taskflows and CAI processes across all PODS. However, the walkthrough/Guide Me functionalities have been disabled for now, and we are actively investigating the issue further.

INVESTIGATING about 1 year ago - at 12/12/2023 08:52AM

we are removing the workaround as the issue is resolved.

INVESTIGATING about 1 year ago - at 12/12/2023 08:40AM

We are continuing to investigate this issue.

INVESTIGATING about 1 year ago - at 12/12/2023 08:04AM

We are still investigating.

INVESTIGATING about 1 year ago - at 12/12/2023 05:30AM

we have seen an issue with the Cloud Application Integration process opening is also hanging

INVESTIGATING about 1 year ago - at 12/12/2023 05:25AM

Issues seen with taskflow UI Operations on the NA West 1 Services, IICS AP South East 1 Services, IICS EM West 1 Services, US West 5 Services, US East 6 Service

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