Outage in Informatica

We are seeing issues with creating and saving taskflow and CAI processes across all PODS. There is no runtime impact

Resolved Minor
December 12, 2023 - Started over 1 year ago - Lasted about 7 hours
Official incident page

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Outage Details

Issues seen with taskflow UI Operations on the NA West 1 Services, IICS AP South East 1 Services, IICS EM West 1 Services, US West 5 Services, US East 6 Service
Components affected
Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Data Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Data Integration Informatica Cloud Data Integration
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/12/2023 12:04PM

This indecent has been resolved with a temporary fix in place

MONITORING over 1 year ago - at 12/12/2023 10:21AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 12/12/2023 10:12AM

We are continuing to monitor for any further issues.

MONITORING over 1 year ago - at 12/12/2023 09:29AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 1 year ago - at 12/12/2023 09:21AM

Now, the issue has been resolved for creating and saving taskflows and CAI processes across all PODS. However, the walkthrough/Guide Me functionalities have been disabled for now, and we are actively investigating the issue further.

INVESTIGATING over 1 year ago - at 12/12/2023 08:52AM

we are removing the workaround as the issue is resolved.

INVESTIGATING over 1 year ago - at 12/12/2023 08:40AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 12/12/2023 08:04AM

We are still investigating.

INVESTIGATING over 1 year ago - at 12/12/2023 05:30AM

we have seen an issue with the Cloud Application Integration process opening is also hanging

INVESTIGATING over 1 year ago - at 12/12/2023 05:25AM

Issues seen with taskflow UI Operations on the NA West 1 Services, IICS AP South East 1 Services, IICS EM West 1 Services, US West 5 Services, US East 6 Service

Latest Informatica outages

CDI elastic jobs are failing on the EM Central 1 Azure Services and EM SouthEast 1 Azure Services POD. - 7 days ago
DaaS US Endpoints Unavailable** - 8 days ago
Performance degradation on IICS NA West 1 Services for Cloud Data Integration - 16 days ago
Egress Job getting stuck in IICS US West 5 Services in MDM SaaS - 16 days ago
Taskflow failures are seen on IICS NA East 2 Services - 19 days ago

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