Outage in Informatica

Intermittent issues with Application Integration process runs on NA West 1

Resolved Minor
February 14, 2024 - Started over 1 year ago - Lasted about 7 hours
Official incident page

Incident Report

We have identified an intermittent issue affecting the IICS NA West 1 pod. CAI processes are intermittently failing with correlation Violation errors, which were first observed as of 5am PT. Our team is currently investigating this matter with top priority, and we will provide updates on the status page accordingly. In the meantime, we recommend attempting to restart the affected processes.
Components affected
Informatica Cloud Application Integration
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 02/15/2024 12:42AM

This incident has been resolved.

MONITORING over 1 year ago - at 02/14/2024 06:35PM

The issue was resolved around 10.23 AM PT, and service is currently operating normally. While there haven't been any process failures. We're actively monitoring the services to ensure continued smooth operation.

INVESTIGATING over 1 year ago - at 02/14/2024 06:02PM

We have identified an intermittent issue affecting the IICS NA West 1 pod. CAI processes are intermittently failing with correlation Violation errors, which were first observed as of 5am PT. Our team is currently investigating this matter with top priority, and we will provide updates on the status page accordingly. In the meantime, we recommend attempting to restart the affected processes.

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