Outage in Informatica

Intermittent User Interface degradation issue on IICS US West 3 pod, IICS NA West 1 pod and IICS US West 5 pod.

Resolved Minor
July 25, 2024 - Started 5 months ago - Lasted about 10 hours
Official incident page

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Outage Details

We are observing slowness on the IICS US West 3 pod, IICS NA West 1 pod and IICS US West 5 pod. This may have an impact on the UI navigation and Design time. We are currently working on this on priority and shall keep the status updated.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 07/25/2024 04:23PM

The UI slowness was caused due to customer facing ISP and not related IDMC hosting provider. This issue has been resolved by customers switching to alternative ISP.

MONITORING 5 months ago - at 07/25/2024 10:31AM

We are continuing to monitor for any further issues.

MONITORING 5 months ago - at 07/25/2024 10:14AM

As per the initial investigation, the issue seems to be with one of the Internet Service Providers from India connecting to the US west region.

INVESTIGATING 5 months ago - at 07/25/2024 07:58AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/25/2024 06:50AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/25/2024 06:49AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/25/2024 06:43AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 07/25/2024 06:40AM

We are observing slowness on the IICS US West 3 pod, IICS NA West 1 pod and IICS US West 5 pod. This may have an impact on the UI navigation and Design time. We are currently working on this on priority and shall keep the status updated.

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