Outage in Informatica

Performance issue on FedRAMP POD

Resolved Minor
September 16, 2024 - Started 3 months ago - Lasted about 19 hours
Official incident page

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Outage Details

We have identified a performance issue with Package Dependency Manager downloads in the FedRAMP POD and package downloads may be timing out. We are investigating the issue and will keep status page updated. All other services are operating normally. Next update at: 4 PM PT
Components affected
Informatica Platform Services Informatica Cloud Data Integration Informatica Cloud Application Integration
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/17/2024 04:33PM

This incident has been resolved.

MONITORING 3 months ago - at 09/17/2024 09:56AM

The issue has been resolved and package downloads should be successful now.

INVESTIGATING 3 months ago - at 09/17/2024 02:06AM

We are actively working on this issue and will share an update soon.

INVESTIGATING 3 months ago - at 09/17/2024 12:53AM

We are investigating the issue and will keep status page updated as we make progress.

All other services are operating normally.

Next update at: 7 PM PT

INVESTIGATING 3 months ago - at 09/16/2024 11:04PM

We are investigating the issue and will keep status page updated.

All other services are operating normally.

Next update at: 5 PM PT

INVESTIGATING 3 months ago - at 09/16/2024 09:47PM

We have identified a performance issue with Package Dependency Manager downloads in the FedRAMP POD and package downloads may be timing out. We are investigating the issue and will keep status page updated.

All other services are operating normally.

Next update at: 4 PM PT

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