Outage in Informatica

DIS Services experienced a brief outage.

Resolved Minor
September 25, 2024 - Started about 1 year ago - Lasted 5 minutes
Official incident page

Incident Report

Customer jobs in the IICS EM SouthEast 1 Azure Services, IICS NA West 1 Services, IICS UK Services were failing with a 502 Bad Gateway error from 25/Sep/2024 6:52 PM to 25/Sep/2024 7:20 PM IST. The problem was traced to an expired certificate in the DIS service.
Components affected
Informatica MDM Reference 360 SaaS Informatica MDM Supplier 360 SaaS Informatica MDM Supplier 360 SaaS Informatica MDM Reference 360 SaaS Informatica MDM Supplier 360 SaaS Informatica MDM Customer 360 SaaS Informatica MDM Product 360 SaaS Informatica MDM Multidomain SaaS Informatica MDM Reference 360 SaaS Informatica MDM Product 360 SaaS Informatica MDM Product 360 SaaS Informatica MDM Multidomain SaaS Informatica MDM Customer 360 SaaS Informatica MDM Multidomain SaaS Informatica MDM Customer 360 SaaS
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/25/2024 02:14PM

This incident has been resolved.

MONITORING about 1 year ago - at 09/25/2024 02:13PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 year ago - at 09/25/2024 02:12PM

Customer jobs in the IICS EM SouthEast 1 Azure Services, IICS NA West 1 Services, IICS UK Services were failing with a 502 Bad Gateway error from 25/Sep/2024 6:52 PM to 25/Sep/2024 7:20 PM IST.
The problem was traced to an expired certificate in the DIS service.

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