Outage in Informatica

App and File connections design publish issue in PODS: NA West 1, NA East 2, UK, US West 1 Azure, Canada Central 1 Azure Services, Canada Central 1, UK POD, EM SouthEast 1 Azure and FedRamp

Resolved Minor
October 03, 2024 - Started 3 months ago - Lasted about 8 hours
Official incident page

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Outage Details

We are observing issues while publishing App and File connections to an Agent Group (Runtime Environment) in Cloud Application Integration. This is only a design time issue. Process executions are operating normally. We are actively working to resolve the issue on priority. Next update by 1:30 pm PT
Components affected
Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Application Integration Informatica Cloud Application Integration
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 10/04/2024 03:34AM

Fix has been already deployed to the pods. Please proceed to perform a hard-reload of the browser or clear browser cache and cookies before attempting to publish again.

MONITORING 3 months ago - at 10/04/2024 01:45AM

A fix has been implemented and applied to the pods.
Please perform a hard-reload of the browser or clear browser cache and cookies before attempting to publish again.

MONITORING 3 months ago - at 10/04/2024 01:36AM

A fix has been implemented and applied to the pods.

INVESTIGATING 3 months ago - at 10/03/2024 11:35PM

The issue has been isolated and we are working on a fix for the issue.

INVESTIGATING 3 months ago - at 10/03/2024 10:36PM

The issue has been isolated and we are working on a fix for the issue.

Next update: 4:30 PM PT

INVESTIGATING 3 months ago - at 10/03/2024 09:03PM

The issue has been isolated and we are working on a fix for the issue.

Next update: 3:30 PM PT

INVESTIGATING 3 months ago - at 10/03/2024 08:32PM

We are still actively working to fix the issue, please expect the next update by 3 PM PST

INVESTIGATING 3 months ago - at 10/03/2024 07:20PM

We are observing issues while publishing App and File connections to an Agent Group (Runtime Environment) in Cloud Application Integration.
This is only a design time issue.
Process executions are operating normally.

We are actively working to resolve the issue on priority.

Next update by 1:30 pm PT

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