Intermittent 502 response from Taskflow Status API

This incident has been resolved.

The fix implemented in US West 3 at 16:17 PT is working as expected and all new connections are operating normally.
A few existing connections may show the 502 error when calling the taskflow status api call, any such existing connections will be cleared by 19:00 PT.

Taskflow status API calls are operating normally NA East 2 since the fix at 13:54 PT.

Taskflow executions via IDMC scheduler or runajob cli were not impacted by this issue.

We continue monitoring the services.

We have identified that the issue with taskflow status api call is seen again in US West 3 pod.
Users may observe 502 errors intermittently when using Taskflow status API [/active-bpel/services/tf/status/].

We are currently investigating this issue on priority.

Issue is not seen in NA East 2 pod.

We will keep status page updated.

We apologize for the continued interruptions to taskflow status api call.
Taskflow executions via IDMC scheduler or runajob cli are not impacted by this issue.

We have implemented a fix for the issue and taskflow status API is operating normally in US West 3.
We continue to monitor the services.

NA East 2 has not run into the issue since the update at 13:54 PM PT.

We have implemented a fix for the issue and taskflow status API is operating normally in US West 3.
We continue to monitor the services.

NA East 2 has not run into the issue since the update at 13:54 PM PT.

We are continuing to investigate this issue.

Users may observe 502 errors intermittently when using Taskflow status API [/active-bpel/services/tf/status/].

We are currently investigating this issue on priority.

We have identified that the issue with taskflow status api call is seen again in US West 3 pod.
Users may observe 502 errors intermittently when using Taskflow status API [/active-bpel/services/tf/status/].

We are currently investigating this issue on priority.

Issue is not seen in NA East 2 pod.

We will keep status page updated.

We have implemented a fix for the issue and taskflow status API is operating normally.
We continue to monitor the services.

Taskflow executions via IDMC scheduler or runajob cli were not impacted by this issue.

Users may observe 502 errors intermittently when using Taskflow status API [/active-bpel/services/tf/status/].

We are currently investigating this issue on priority.

Users may observe 502 errors intermittently when using Taskflow status API [/active-bpel/services/tf/status/].

We are currently investigating this issue on priority.

We have implemented a fix for the issue and the taskflow API calls are operating normally.
We continue monitoring the services.

Users may observe 502 errors intermittently when using Taskflow status API [/active-bpel/services/tf/status/].

We are currently investigating this issue on priority. Please reach out to Informatica Global Customer Support if any concerns.