Outage in Informatica

Data Integration Job Failures & Performance Degradation –IICS NA West 1 Services

Resolved Minor
February 13, 2025 - Started 8 months ago - Lasted about 15 hours
Official incident page

Incident Report

We are currently investigating Data Integration task failures and degraded performance (06: 01 AM PST to 06:10 AM PST)in the IICS NA West 1 Services. We are actively investigating the issue and keep the status page updated.
Components affected
Informatica Cloud Data Integration
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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 02/14/2025 04:57AM

This incident has been resolved.

MONITORING 8 months ago - at 02/13/2025 11:11PM

We have implemented a fix for the issue and services are operating normally. We continue to monitor the services

INVESTIGATING 8 months ago - at 02/13/2025 10:57PM

We have performed corrective action and service is operational. New tasks triggered are functioning normally.
We are working to clear any stuck tasks and will update once completed.

INVESTIGATING 8 months ago - at 02/13/2025 10:17PM

We are currently observing Data Integration task failures failing with (The Mapping task failed to run. Another instance of the task is currently running.) and performance issues in the IICS NA West 1 Services. We are actively investigating the issue and keep the status page updated.

MONITORING 8 months ago - at 02/13/2025 02:28PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 02/13/2025 02:27PM

We are currently investigating Data Integration task failures and degraded performance (06: 01 AM PST to 06:10 AM PST)in the IICS NA West 1 Services. We are actively investigating the issue and keep the status page updated.

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