Outage in Informatica

service degradation on IICS US East 6 Services POD

Resolved Minor

May 02, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are noticing service degradation on IICS US East 6 Services POD. We are investigating the issue on priority. Service degradation was observed from AWS vendor's hardware in the IICS US East 6 Services POD. We are investigating on the issue on priority.

REFIDCTP-358289

Components affected

Informatica Operational Insights Informatica Cloud Hosted Agent Informatica Cloud Integration Hub Informatica Advanced Serverless Informatica Cloud Data Validation Informatica MDM Supplier 360 SaaS Informatica MDM Multidomain SaaS Informatica Mass Ingestion Databases Informatica Cloud Application Integration Informatica MDM Customer 360 SaaS Informatica Mass Ingestion Streaming Informatica MDM Reference 360 SaaS Informatica Cloud Data Integration for PowerCenter Informatica B2B Gateway Informatica Cloud Data Quality Informatica Cloud Data Integration Informatica Cloud API Manager Informatica Mass Ingestion Files Informatica Mass Ingestion Applications Informatica Cloud Profiling Informatica Platform Services Informatica PC2CDI Modernization Service Informatica MDM Product 360 SaaS Informatica Advanced Data Integration

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 05/02/2025 09:45AM

This incident has been resolved.

MONITORING 12 months ago - at 05/02/2025 07:38AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 months ago - at 05/02/2025 07:35AM

We are noticing service degradation on IICS US East 6 Services POD. We are investigating the issue on priority.
Service degradation was observed from AWS vendor's hardware in the IICS US East 6 Services POD. We are investigating on the issue on priority.

REFIDCTP-358289

Latest Informatica outages

Issue accessing Cloud Data Integration Taskflow on US East 6 POD - 9 months ago

Service degradation on IICS US West 1 GCP pod. - 9 months ago

MDM Services Impacted for subset of US East 6 Services - 9 months ago

MDM Services Impacted on Canada Central 1 Services - 9 months ago

Advanced Data Integration cluster scaling issue in AWS pods - 9 months ago

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