Outage in Informatica

Intermittent Accessibility Issues with Marketplace Application and CDGC data360 Public APIs in AWS US Region

Resolved Minor

June 11, 2025 - Started 11 months ago - Lasted about 4 hours
Official incident page

Incident Report

AWS US customers are intermittently experiencing issues accessing the Marketplace Application and using the CDGC data360 public APIs. These issues involve disruptions characterized by intermittent connectivity errors. Symptoms include: Error Message: “upstream connect error or disconnect/reset before headers. reset reason: connection termination” HTTP Status Code: 503 Service Unavailable This incident is currently under monitoring by our Cloud Operations team. Any significant changes or developments will be communicated promptly. Incident Start Date and Time: June 11, 2025, 11:45 AM EST

REFIDCST2653

Components affected

Informatica Cloud Data Governance and Catalog - USA Informatica Cloud Data Marketplace - USA

Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 06/11/2025 11:14PM

This incident has been resolved.

MONITORING 11 months ago - at 06/11/2025 07:31PM

AWS US customers are intermittently experiencing issues accessing the Marketplace Application and using the CDGC data360 public APIs. These issues involve disruptions characterized by intermittent connectivity errors.

Symptoms include:

Error Message: “upstream connect error or disconnect/reset before headers. reset reason: connection termination”
HTTP Status Code: 503 Service Unavailable
This incident is currently under monitoring by our Cloud Operations team. Any significant changes or developments will be communicated promptly.
Incident Start Date and Time:
June 11, 2025, 11:45 AM EST

REFIDCST2653

Latest Informatica outages

Issue accessing Cloud Data Integration Taskflow on US East 6 POD - 9 months ago

Service degradation on IICS US West 1 GCP pod. - 9 months ago

MDM Services Impacted for subset of US East 6 Services - 9 months ago

MDM Services Impacted on Canada Central 1 Services - 9 months ago

Advanced Data Integration cluster scaling issue in AWS pods - 9 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook