Outage in Informatica

Intermittent Accessibility Issues with Marketplace Application and CDGC data360 Public APIs in AWS US Region

Resolved Minor
June 11, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

AWS US customers are intermittently experiencing issues accessing the Marketplace Application and using the CDGC data360 public APIs. These issues involve disruptions characterized by intermittent connectivity errors. Symptoms include: Error Message: “upstream connect error or disconnect/reset before headers. reset reason: connection termination” HTTP Status Code: 503 Service Unavailable This incident is currently under monitoring by our Cloud Operations team. Any significant changes or developments will be communicated promptly. Incident Start Date and Time: June 11, 2025, 11:45 AM EST

REFIDCST2653

Components affected
Informatica Cloud Data Governance and Catalog - USA Informatica Cloud Data Marketplace - USA
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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 06/11/2025 11:14PM

This incident has been resolved.

MONITORING 4 months ago - at 06/11/2025 07:31PM

AWS US customers are intermittently experiencing issues accessing the Marketplace Application and using the CDGC data360 public APIs. These issues involve disruptions characterized by intermittent connectivity errors.

Symptoms include:

Error Message: “upstream connect error or disconnect/reset before headers. reset reason: connection termination”
HTTP Status Code: 503 Service Unavailable
This incident is currently under monitoring by our Cloud Operations team. Any significant changes or developments will be communicated promptly.
Incident Start Date and Time:
June 11, 2025, 11:45 AM EST

REFIDCST2653

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