Outage in Informatica

Intermittent Process Failure on EM West 2 GCP for Cloud Application Integration

Resolved Minor
July 10, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

Incident Report

We are currently investigating intermittent process failures in the EM West 2 GCP affecting Cloud Application Integration. The following behaviors are observed : Execution failures involving XQuery errors. Problems with Designer loading and accessibility. Our internal teams are actively working to identify the root cause and restore normal service operations at the earliest. We will keep the status page updated. We are committed to resolving this issue promptly and ensuring stability of the affected services. Next update by 10.30 AM PT.
Components affected
Informatica Cloud Application Integration
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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/10/2025 11:00PM

This incident has been resolved.

MONITORING 3 months ago - at 07/10/2025 04:54PM

The issue was resolved around 9:54 PST, and service is currently operating normally. We're actively monitoring the services to ensure continued smooth operation.

INVESTIGATING 3 months ago - at 07/10/2025 04:41PM

We are currently investigating intermittent process failures in the EM West 2 GCP affecting Cloud Application Integration.

The following behaviors are observed :

Execution failures involving XQuery errors.
Problems with Designer loading and accessibility.

Our internal teams are actively working to identify the root cause and restore normal service operations at the earliest.
We will keep the status page updated. We are committed to resolving this issue promptly and ensuring stability of the affected services.

Next update by 10.30 AM PT.

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