Outage in Informatica

Intermittent issue on Cloud Data Integration Taskflow for NA West 1 and NA East 2 PODs

Resolved Minor
July 14, 2025 - Started 3 months ago - Lasted about 10 hours
Official incident page

Incident Report

We are encountering intermittent issues while invoking Taskflows on NA West 1 and NA East 2. These issues may result in delays or failures in scheduled Taskflow executions and API calls. We actively investigating the root cause and resolution with the highest priority. We will keep the status page updated.

REFIDCTP375207

Components affected
Informatica Cloud Data Integration Informatica Cloud Data Integration
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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/15/2025 12:29AM

This incident has been resolved.

MONITORING 3 months ago - at 07/14/2025 05:55PM

We have implemented a solution for this issue. Taskflows executions via UI, Schedulers and API triggers are operating normally since 10:40 AM PT.

All other services are operating normally and we continue to monitor the services.

INVESTIGATING 3 months ago - at 07/14/2025 04:37PM

We have taken steps to minimize the occurrence of the issue. We are continuing to investigate the underlying cause and resolution with highest priority. We will keep the status page updated.

Next Update: 11.00 AM PST

INVESTIGATING 3 months ago - at 07/14/2025 02:48PM

We are encountering intermittent issues while invoking Taskflows on NA West 1 and NA East 2.
These issues may result in delays or failures in scheduled Taskflow executions and API calls.

We actively investigating the root cause and resolution with the highest priority.

We will keep the status page updated.

REFIDCTP375207

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