Service degradation on IICS US West 1 GCP pod
Resolved
Minor
July 17, 2025 - Started 7 months ago
- Lasted about 3 hours
Official incident page
Incident Report
We noticed service degradation on IICS US West 1 GCP POD for all services, which could result in UI inaccessibility and runtime impact during Job execution between 7/16/2025 9:00 PM PDT - 9:19 PM PDT. The services are now up and running fine, we are investigating the issue on priority and we shall keep the status page updated.
Components affected
Informatica B2B Gateway
Informatica Cloud API Manager
Informatica Cloud Application Integration
Informatica Cloud Data Integration
Informatica Advanced Data Integration
Informatica Cloud Hosted Agent
Informatica Cloud Profiling
Informatica Mass Ingestion Applications
Informatica Mass Ingestion Databases
Informatica Mass Ingestion Files
Informatica Mass Ingestion Streaming
Informatica MDM Customer 360 SaaS
Informatica MDM Multidomain SaaS
Informatica MDM Product 360 SaaS
Informatica MDM Reference 360 SaaS
Informatica MDM Supplier 360 SaaS
Informatica Operational Insights
Informatica Platform Services
Latest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 07/17/2025 08:10AM
This incident has been resolved.
MONITORING
7 months ago - at 07/17/2025 05:05AM
The services are now up and running fine and job executed post 10PM PDT should be successful.
MONITORING
7 months ago - at 07/17/2025 04:57AM
We are continuing to monitor for any further issues.
MONITORING
7 months ago - at 07/17/2025 04:56AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
7 months ago - at 07/17/2025 04:55AM
We noticed service degradation on IICS US West 1 GCP POD for all services, which could result in UI inaccessibility and runtime impact during Job execution between 7/16/2025 9:00 PM PDT - 9:19 PM PDT. The services are now up and running fine, we are investigating the issue on priority and we shall keep the status page updated.
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