Outage in Intercom AU
Fin not replying to conversations
Resolved Minor
September 10, 2025 - Started 20 days ago
- Lasted 20 minutes
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Outage Details
We're observing issues with Fin replying to conversations. The team is actively investigating and will post back here when we have more information.
Latest Updates ( sorted recent to last )
MONITORING
20 days ago - at 09/10/2025 04:51PM
The team has identified the root cause and has implemented a fix. We expect recovery to roll out over the next 10 minutes.
IDENTIFIED
20 days ago - at 09/10/2025 04:42PM
We're observing issues with Fin replying to conversations. The team is actively investigating and will post back here when we have more information.
Latest Intercom AU outages
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Conversations not loading correctly in the Inbox - 26 days ago
Help centers failing to load - about 2 months ago
Degraded performance in Instagram messaging - 5 months ago
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