Outage in Intercom AU
Fin not replying to conversations
Resolved Minor
September 10, 2025 - Started about 2 months ago
- Lasted 20 minutes
Incident Report
We're observing issues with Fin replying to conversations. The team is actively investigating and will post back here when we have more information.
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Latest Updates ( sorted recent to last )
MONITORING
about 2 months ago - at 09/10/2025 04:51PM
The team has identified the root cause and has implemented a fix. We expect recovery to roll out over the next 10 minutes.
IDENTIFIED
about 2 months ago - at 09/10/2025 04:42PM
We're observing issues with Fin replying to conversations. The team is actively investigating and will post back here when we have more information.
Latest Intercom AU outages
Issues with Intercom Slack and Phone integrations - 10 days ago
Outages with Fin over Phone - 10 days ago
Intercom Inbox and Messenger Impacted - 10 days ago
Facebook integration issues - about 1 month ago
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