Outage in Intercom AU
Email Forwarding is experiencing difficulties
Resolved Minor
April 08, 2026 - Started 21 days ago
- Lasted about 13 hours
Incident Report
Summary AI Generated
Intercom AU experienced email forwarding difficulties in the Inbox feature across all regions, with a subset of customers intermittently affected by delays. The incident lasted 13.3 hours and was classified as minor impact. The team investigated the issue, though no resolution details were provided in the available updates.
We're seeing issues with Intercom related to Inbox and email forwarding specifically across all regions.
Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
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Latest Updates ( sorted recent to last )
INVESTIGATING
21 days ago - at 04/08/2026 07:17PM
We are seeing a subset of customers intermittently affected by delays in email forwarding in the Intercom Inbox.
Our team is actively investigating the issue. We’ll update you here as soon as we have more specific information.
INVESTIGATING
21 days ago - at 04/08/2026 06:22PM
We're seeing issues with Intercom related to Inbox and email forwarding specifically across all regions.
Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
Latest Intercom AU outages
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Attachments using the Android SDK not working - about 2 months ago
Workflows and Reporting experiencing issues with Conversation Attributes - about 2 months ago
Delays in sending emails from Intercom - 2 months ago
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