Outage in Intercom AU

Issues with Intercom Slack and Phone integrations

Resolved Minor
October 20, 2025 - Started 10 days ago - Lasted about 15 hours

Incident Report

We’re seeing issues with our Slack and Phone integrations caused by outages affecting both Slack and our cloud infrastructure provider. Our team is working to restore full functionality, and we’ll keep you updated as soon as we have more information.

Need to monitor Intercom AU outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
MONITORING 10 days ago - at 10/20/2025 08:14PM

We're beginning to see recovery on Phone and Slack services - we will update again as soon as we have confirmed full recovery.

MONITORING 10 days ago - at 10/20/2025 06:03PM

We’re continuing to experience issues with our Slack and Phone integrations caused by outages affecting both Slack and our cloud infrastructure provider.

Our teams are actively collaborating with our cloud infrastructure provider to stabilize the platform and reduce latency. We expect intermittent performance issues to persist until our cloud infrastructure provider services are fully restored.

INVESTIGATING 10 days ago - at 10/20/2025 05:00PM

We’re seeing issues with our Slack and Phone integrations caused by outages affecting both Slack and our cloud infrastructure provider. Our team is working to restore full functionality, and we’ll keep you updated as soon as we have more information.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook