Outage in Intercom AU
Failures connecting Phone Calls to Teammates
Resolved Minor
November 10, 2025 - Started 6 months ago
- Lasted 14 minutes
Incident Report
We're seeing issues with phone calls where they are not successfully connected to Teammates in the inbox. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
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Latest Updates ( sorted recent to last )
IDENTIFIED
6 months ago - at 11/10/2025 04:44PM
We have identified the root cause of the issue and are implementing a fix. We’ll update you here once we’ve confirmed our fix has been effective.
INVESTIGATING
6 months ago - at 11/10/2025 04:40PM
We're seeing issues with phone calls where they are not successfully connected to Teammates in the inbox. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
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