Outage in Intercom AU
Help Center TLS/SSL hosting issues
Resolved Minor
November 18, 2025 - Started 2 days ago
- Lasted about 3 hours
Incident Report
The provider we use for "Quick Setup" TLS/SSL certificate hosting on Help Center is experiencing issues, which is impacting the availability of Help Centers configured to use "Quick Setup" TLS/SSL custom domains.
This issue is also impacting the availability of https://trust.intercom.com and other third party integrations such as x.com. We are monitoring the situation.
Need to monitor Intercom AU outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
IDENTIFIED
2 days ago - at 11/18/2025 12:08PM
The provider we use for "Quick Setup" TLS/SSL certificate hosting on Help Center is experiencing issues, which is impacting the availability of Help Centers configured to use "Quick Setup" TLS/SSL custom domains.
This issue is also impacting the availability of https://trust.intercom.com and other third party integrations such as x.com. We are monitoring the situation.
Latest Intercom AU outages
End User Emails via REST API not sending - 8 days ago
Failures connecting Phone Calls to Teammates - 10 days ago
Issues with Intercom Slack and Phone integrations - about 1 month ago
Outages with Fin over Phone - about 1 month ago
Intercom Inbox and Messenger Impacted - about 1 month ago
Status Page Aggregator: Cut the Noise, Keep the Control
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
