Outage in Intercom AU
Intercom teammate web app is down
Resolved Major
January 05, 2026 - Started 4 months ago
- Lasted about 1 hour
Incident Report
We're seeing authentication issues with the Intercom inbox web app, resulting in all users being kicked out of their session. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Trusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
MONITORING
4 months ago - at 01/05/2026 02:27PM
There was an issue with authentication to the application - we have implemented a fix. If you do a hard refresh of the page it will work as usual. We're continuing to monitor recovery.
INVESTIGATING
4 months ago - at 01/05/2026 02:07PM
We're seeing authentication issues with the Intercom inbox web app, resulting in all users being kicked out of their session. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Latest Intercom AU outages
Errors on the REST API in Australia - 3 days ago
Fin is experiencing issues - 8 days ago
Email Forwarding is experiencing difficulties - 21 days ago
Attachments using the Android SDK not working - about 2 months ago
Workflows and Reporting experiencing issues with Conversation Attributes - about 2 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
