Outage in Intercom AU
Delays in sending emails from Intercom
Resolved Minor
February 24, 2026 - Started 2 days ago
- Lasted 20 minutes
Incident Report
Summary AI Generated
Intercom AU experienced a 20-minute outage affecting all outbound emails, including administrative emails like sign-up verification and notifications, due to their email provider experiencing issues. The incident impacted workspaces in both USA and Australia regions. The service was restored and email backlogs were processed after the underlying provider issue was resolved.
Intercom's outbound email provider is experiencing an outage, impacting workspaces hosted in Intercom's USA and Australia regions. All outbound emails including administrative emails such as sign-up verification and notifications are affected. We're monitoring the situation.
Need to monitor Intercom AU outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
MONITORING
2 days ago - at 02/24/2026 07:43PM
Things are looking better now and we're processing our backlogs.
IDENTIFIED
2 days ago - at 02/24/2026 07:32PM
Intercom's outbound email provider is experiencing an outage, impacting workspaces hosted in Intercom's USA and Australia regions. All outbound emails including administrative emails such as sign-up verification and notifications are affected. We're monitoring the situation.
Latest Intercom AU outages
Fin for Salesforce Errors - 28 days ago
WhatsApp Messages with Media not received - about 1 month ago
Intercom teammate web app is down - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
