Outage in Intercom EU

Inbox experiencing degraded performance

Resolved Minor
November 05, 2024 - Started about 1 month ago - Lasted about 1 hour

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Outage Details

We're seeing issues with Inbox where messages are being queued in the background and not visible in the Inbox. This is affecting lots of the actions across the product. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information 🕵️.
Latest Updates ( sorted recent to last )
INVESTIGATING about 1 month ago - at 11/05/2024 05:17AM

Please be assured that we are still working to mitigate this issue and will update here as soon as  we have more information.

INVESTIGATING about 1 month ago - at 11/05/2024 04:37AM

We're seeing issues with Inbox where messages are being queued in the background and not visible in the Inbox. This is affecting lots of the actions across the product. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information 🕵️.

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