Outage in Intercom EU
Messenger not loading on Shopify Admin Pages
Resolved Minor
September 05, 2025 - Started about 2 months ago
- Lasted 25 minutes
Incident Report
We're seeing issues where the Messenger isn't loading on Shopify Admin pages Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
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Latest Updates ( sorted recent to last )
MONITORING
about 2 months ago - at 09/05/2025 02:03PM
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
INVESTIGATING
about 2 months ago - at 09/05/2025 01:51PM
We're seeing issues where the Messenger isn't loading on Shopify Admin pages Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Latest Intercom EU outages
Issues with Intercom Slack and Phone integrations - 10 days ago
Outages with Fin over Phone - 10 days ago
Intercom Inbox and Messenger Impacted - 10 days ago
Facebook integration issues - about 1 month ago
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