Outage in Intercom EU
Errors in the European Hosting Region
Resolved Minor
March 20, 2026 - Started about 2 months ago
- Lasted 17 minutes
Incident Report
Summary AI Generated
Intercom's European hosting region experienced two brief waves of errors affecting the Inbox and other features, occurring between 16:35-16:36 UTC and 16:38-16:39 UTC. The incident lasted approximately 17 minutes total, with the cause identified by the engineering team. Service has been restored to normal operation.
The Intercom Inbox and other features in the European hosting region had two waves of errors between 16:35:30 - 16:36:00 UTC and 16:38:50 - 16:39:40 UTC. We have identified the cause.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 2 months ago - at 03/20/2026 04:47PM
The Intercom Inbox and other features in the European hosting region had two waves of errors between 16:35:30 - 16:36:00 UTC and 16:38:50 - 16:39:40 UTC. We have identified the cause.
Latest Intercom EU outages
Fin is experiencing issues - 20 days ago
Email Forwarding is experiencing difficulties - about 1 month ago
Delayed update to Reports in the EU hosting region - about 2 months ago
Intercom Inbox is experiencing difficulties - about 2 months ago
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