Outage in Intercom EU
Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp)
Resolved Minor
June 12, 2026 - Started about 11 hours ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
Intercom EU experienced delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on Meta's side. The incident lasted 4.7 hours and was classified as minor impact. Intercom monitored the situation while the underlying Meta-side issues were resolved.
There are currently delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on their side. We're monitoring the situation.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 11 hours ago - at 06/12/2026 02:30PM
There are currently delays in sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) due to issues on their side. We're monitoring the situation.
Latest Intercom EU outages
Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regions - 1 day ago
Login issues - 3 days ago
Investigating: Compromised version of intercom-client npm package and intercom-php - about 1 month ago
Fin is experiencing issues - about 2 months ago
Email Forwarding is experiencing difficulties - 2 months ago
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