Outage in Intercom EU
iOS users facing issues logging into Fin
Resolved Minor
June 24, 2026 - Started 27 days ago
- Lasted about 1 hour
Incident Report
Summary AI Generated
**Incident Summary** iOS users on Intercom EU experienced login failures when attempting to access Fin, lasting approximately 54 minutes. The root cause was identified and a fix was implemented to restore access. The incident was classified as minor in scope.
We have identified the root cause of the issue and are implementing a fix. We’ll update you here once we’ve confirmed our fix has been effective.
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Latest Updates ( sorted recent to last )
INVESTIGATING
27 days ago - at 06/24/2026 11:19AM
iOS users are experiencing login failures when trying to login to Fin - currently investigating root cause
IDENTIFIED
27 days ago - at 06/24/2026 11:09AM
iOS users are experiencing login failures when trying to login to Fin
IDENTIFIED
27 days ago - at 06/24/2026 11:03AM
We have identified the root cause of the issue and are implementing a fix. We’ll update you here once we’ve confirmed our fix has been effective.
Latest Intercom EU outages
Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) - about 1 month ago
Mobile SDK endpoints and mobile push impaired in the European and Australian hosting regions - about 1 month ago
Login issues - about 1 month ago
Fin is experiencing issues - 3 months ago
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