Outage in Intercom EU
Login issues
Resolved Minor
June 10, 2026 - Started 3 days ago
- Lasted about 3 hours
Incident Report
Summary AI Generated
Intercom EU experienced login issues starting at 10:10 UTC where many users were forced to logout and required to log back in. Server-side rate limiting caused login loops for some users, preventing them from successfully accessing the service. The issue was resolved at 13:00 UTC after a 3-hour duration.
Earlier today at 10:10 UTC many teammates were forced to logout and log back into Intercom. In a small number of cases, server side rate limiting impaired logging back in, causing login loops. We've resolved this issue as of 13:00 UTC. Apologies for any disruption.
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MONITORING
3 days ago - at 06/10/2026 01:19PM
Earlier today at 10:10 UTC many teammates were forced to logout and log back into Intercom. In a small number of cases, server side rate limiting impaired logging back in, causing login loops. We've resolved this issue as of 13:00 UTC. Apologies for any disruption.
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Fin is experiencing issues - about 2 months ago
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