Outage in Intercom EU
Intercom is down in the EU
Resolved Major
November 19, 2025 - Started about 19 hours ago
- Lasted about 2 hours
Incident Report
Intercom is down in the EU region. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
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Latest Updates ( sorted recent to last )
MONITORING
about 17 hours ago - at 11/19/2025 05:59PM
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
INVESTIGATING
about 17 hours ago - at 11/19/2025 05:54PM
Intercom is still down in the Europe region, investigation is ongoing.
INVESTIGATING
about 18 hours ago - at 11/19/2025 05:31PM
We're continuing to investigate the cause of this issue and will update you as soon as we have further information.
INVESTIGATING
about 18 hours ago - at 11/19/2025 05:09PM
Please be assured that we are still working to mitigate this issue and will update here as soon as we have more information.
INVESTIGATING
about 19 hours ago - at 11/19/2025 04:37PM
Intercom is down in the EU region. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Latest Intercom EU outages
Help Center TLS/SSL hosting issues - 2 days ago
End User Emails via REST API not sending - 8 days ago
Failures connecting Phone Calls to Teammates - 10 days ago
Issues with Intercom Slack and Phone integrations - about 1 month ago
Outages with Fin over Phone - about 1 month ago
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