Outage in Intercom EU
Intercom is down in the EU
Resolved Major
November 19, 2025 - Started 3 months ago
- Lasted about 2 hours
Incident Report
Intercom is down in the EU region. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
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Latest Updates ( sorted recent to last )
MONITORING
3 months ago - at 11/19/2025 05:59PM
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
INVESTIGATING
3 months ago - at 11/19/2025 05:54PM
Intercom is still down in the Europe region, investigation is ongoing.
INVESTIGATING
3 months ago - at 11/19/2025 05:31PM
We're continuing to investigate the cause of this issue and will update you as soon as we have further information.
INVESTIGATING
3 months ago - at 11/19/2025 05:09PM
Please be assured that we are still working to mitigate this issue and will update here as soon as we have more information.
INVESTIGATING
3 months ago - at 11/19/2025 04:37PM
Intercom is down in the EU region. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Latest Intercom EU outages
Fin for Salesforce Errors - 7 days ago
WhatsApp Messages with Media not received - 16 days ago
Intercom is down in the EU - 26 days ago
Intercom teammate web app is down - about 1 month ago
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