Outage in Intercom EU
Increased Errors and Latency in Webhook Delivery
Resolved Minor
December 03, 2025 - Started 2 months ago
- Lasted about 1 hour
Incident Report
We’re currently experiencing elevated error rates and increased latency affecting webhook delivery. Our team is actively investigating the root cause. Further updates will be shared here as soon as more details become available.
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Latest Updates ( sorted recent to last )
MONITORING
2 months ago - at 12/03/2025 06:00PM
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
INVESTIGATING
2 months ago - at 12/03/2025 05:11PM
We’re currently experiencing elevated error rates and increased latency affecting webhook delivery. Our team is actively investigating the root cause. Further updates will be shared here as soon as more details become available.
Latest Intercom EU outages
Fin for Salesforce Errors - 7 days ago
WhatsApp Messages with Media not received - 16 days ago
Intercom is down in the EU - 26 days ago
Intercom teammate web app is down - about 1 month ago
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