Outage in Intercom US

Increased Error Rates and Elevated Latencies for Intercom

Resolved Major
May 19, 2025 - Started 26 days ago - Lasted 10 minutes

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Outage Details

We're seeing issues with Intercom where lots of services are down. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.
Latest Updates ( sorted recent to last )
MONITORING 26 days ago - at 05/19/2025 10:13PM

We believe this is an error with metrics from a third party metrics provider with no actual downtime here - we're continuing to verify metrics, but all Intercom services are working as expected.

INVESTIGATING 26 days ago - at 05/19/2025 10:08PM

We're seeing issues with Intercom where lots of services are down. Our team is aware and investigating the issue. We’ll update you here as soon as we have more information.

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