Outage in Intercom US
Increased Error Rates & Latencies for Intercom users
Resolved Minor
May 09, 2025 - Started about 23 hours ago
- Lasted 38 minutes
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Outage Details
We are currently experiencing Increased Error Rates & Latencies in the US region. The team is investigating mitigations. We’ll update you here once we’ve confirmed our fix has been effective.
Latest Updates ( sorted recent to last )
MONITORING
about 23 hours ago - at 05/09/2025 03:08AM
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
INVESTIGATING
about 23 hours ago - at 05/09/2025 02:57AM
We are currently experiencing Increased Error Rates & Latencies in the US region. The team is investigating mitigations. We’ll update you here once we’ve confirmed our fix has been effective.
Latest Intercom US outages
Degraded performance in Instagram messaging - 1 day ago
Increased Help Center Latencies - 4 days ago
Increase Error Rates and Latencies - 7 days ago
Intercom teammate web app is down - 15 days ago
Intercom is down - 15 days ago
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