Outage in Intercom US
Stale reporting data
Resolved Minor
May 21, 2026 - Started about 13 hours ago
- Lasted about 8 hours
Incident Report
Summary AI Generated
Intercom US workspaces experienced incomplete historical data in reporting features starting May 19th, affecting users' ability to access complete analytics and metrics. The service team identified the issue and began backfilling the missing data. The incident was resolved after 8.3 hours with data expected to be fully up to date.
Workspaces in the USA hosting region may be experiencing incomplete historical data in reporting features since May 19th. We are backfilling data and should be up to date later today.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 13 hours ago - at 05/21/2026 11:09AM
Workspaces in the USA hosting region may be experiencing incomplete historical data in reporting features since May 19th. We are backfilling data and should be up to date later today.
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