Outage in Intercom US
Inbox experience degraded performance
Resolved Minor
August 03, 2026 - Started 1 day ago
- Lasted about 6 hours
Incident Report
Summary AI Generated
Intercom US experienced degraded performance in the Inbox for approximately 5.7 hours. The team identified the root cause and implemented a fix, which was then placed under monitoring for confirmed recovery. The incident was classified as minor, with no broader service outage reported.
We're seeing issues with Intercom. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
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Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 08/03/2026 04:18PM
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
INVESTIGATING
1 day ago - at 08/03/2026 03:17PM
We believe we have identified the root cause and are currently working through mitigation steps.
Please be assured that we are still working to mitigate this issue and will update here as soon as we have more information.
INVESTIGATING
1 day ago - at 08/03/2026 02:22PM
We're seeing issues with Intercom. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
Latest Intercom US outages
Fin slowness - 21 days ago
iOS users facing issues logging into Fin - about 1 month ago
Delays sending and receiving messages to/from Meta properties (Facebook, Instagram, WhatsApp) - about 2 months ago
Login issues - about 2 months ago
Degraded Performance Across Fin and Inbox Services - 2 months ago
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