Outage in Intercom US
Issues with Shopify integration
Resolved Minor
August 20, 2026 - Started 4 days ago
- Lasted 34 minutes
Incident Report
Summary AI Generated
Intercom US experienced a 34-minute minor incident affecting its Shopify integration. The team identified the issue, implemented a fix, and moved to a monitoring phase to confirm recovery.
We're seeing issues with our Shopify integration. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 08/19/2026 11:40PM
We have implemented a fix and are monitoring. We’ll let you know when we are confident in our recovery.
INVESTIGATING
4 days ago - at 08/19/2026 11:12PM
We're seeing issues with our Shopify integration. Our team is aware and investigating the issue. We’ll update you here as soon as we have more specific information.
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Login issues - 2 months ago
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