Outage in Intuitive Shipping
UPS rating impaired
Resolved MinorIncident Report
UPS is experiencing issues with their rating API that may result in rates not being returned. If you are solely using UPS rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.
https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings
Components affected
Intuitive Shipping RatingOne place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
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Latest Updates ( sorted recent to last )
MONITORING
about 1 year ago - at 07/25/2024 07:32PM
UPS rating service appears to be restored. We're continuing to monitor for any further issues.
MONITORING
about 1 year ago - at 07/25/2024 06:21PM
UPS is experiencing issues with their rating API that may result in rates not being returned. If you are solely using UPS rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.
https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings
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