Outage in Intuitive Shipping
UPS rating impaired
Resolved Minor
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Outage Details
Components affected
Intuitive Shipping RatingLatest Updates ( sorted recent to last )
UPS rating service appears to be restored. We're continuing to monitor for any further issues.
UPS is experiencing issues with their rating API that may result in rates not being returned. If you are solely using UPS rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.
https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings
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