Outage in Intuitive Shipping

Canada Post Rating Impaired

Minor
December 23, 2025 - Started about 22 hours ago
Official incident page

Incident Report

Canada Post is currently experiencing rating issues. If you are solely using Canada Post rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase. https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings
Components affected
Intuitive Shipping Rating

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Latest Updates ( sorted recent to last )
MONITORING about 22 hours ago - at 12/23/2025 10:30PM

Canada Post is currently experiencing rating issues. If you are solely using Canada Post rating, we recommend adding a fallback rate or fallback carrier to ensure your customers are able to complete their purchase.

https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings

Latest Intuitive Shipping outages

Issue Accessing Intuitive Shipping Admin - 3 months ago
ShipStation: USPS Rating Timeouts - 5 months ago
ShipStation rating impaired (USPS rates) - 5 months ago
Canada Post rating impaired - 6 months ago
ShipStation rating impaired - about 1 year ago

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