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Outage in Intuitive Shipping

ShipStation Rating Issues

Resolved Minor
April 20, 2026 - Started 11 days ago - Lasted about 21 hours
Official incident page

Incident Report

ShipStation is currently experiencing higher than normal latency. This is causing some rating requests to timeout and resort to fallback rates. We will update this incident once we have more information.
Components affected
Intuitive Shipping Rating

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Latest Updates ( sorted recent to last )
MONITORING 10 days ago - at 04/21/2026 01:24PM

ShipStation has acknowledged the issue and are working toward a fix.

https://status.shipstation.com/incidents/jtgp6qvrqvx3

MONITORING 11 days ago - at 04/20/2026 11:40PM

ShipStation is currently experiencing higher than normal latency. This is causing some rating requests to timeout and resort to fallback rates.

We will update this incident once we have more information.

Latest Intuitive Shipping outages

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