Outage in Intuitive Shipping
ShipStation Rating Issues
Resolved MinorIncident Report
ShipStation is currently experiencing higher than normal latency. This is causing some rating requests to timeout and resort to fallback rates.
We will update this incident once we have more information.
Components affected
Intuitive Shipping RatingTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MONITORING
10 days ago - at 04/21/2026 01:24PM
ShipStation has acknowledged the issue and are working toward a fix.
https://status.shipstation.com/incidents/jtgp6qvrqvx3
MONITORING
11 days ago - at 04/20/2026 11:40PM
ShipStation is currently experiencing higher than normal latency. This is causing some rating requests to timeout and resort to fallback rates.
We will update this incident once we have more information.
Latest Intuitive Shipping outages
Shopify Webhook Delays - 3 days ago
Canada Post Rating Impaired - about 2 months ago
Shopify is experiencing issues at checkout - 2 months ago
Canada Post Rating Impaired - 4 months ago
Issue Accessing Intuitive Shipping Admin - 7 months ago
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