Outage in Intuitive Shipping
Canada Post rating impaired
Resolved MinorIncident Report
Canada Post is experiencing issues with their rating API that may result in rates not being returned. If you are solely using Canada Post rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.
https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings
Components affected
Intuitive Shipping RatingTrusted by 1,000+ teams
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10 months ago - at 07/02/2025 07:50PM
Canada Post is experiencing issues with their rating API that may result in rates not being returned. If you are solely using Canada Post rating, we recommend adding a fallback rate or fallback carrier to ensure your customers can complete their purchase.
https://www.help.intuitiveshipping.com/article/create-a-parcel-service-shipping-method-v2/#carrier-settings
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