Outage in InVision

Users are unable to access our Support Hub (https://support.invisionapp.com/)

Resolved Major
January 03, 2023 - Started almost 3 years ago - Lasted about 22 hours
Official incident page

Incident Report

We are currently investigating an issue where users are unable to access our Support Hub (https://support.invisionapp.com/). In the meantime, if you need to submit a ticket, please email support@invisionapp.com. Apologies for any frustration this is causing!
Components affected
InVision Help Center

Need to monitor InVision outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED almost 3 years ago - at 01/04/2023 08:27AM

This issue has been resolved and all services are fully functional! We're very sorry for the frustration it might have caused.

INVESTIGATING almost 3 years ago - at 01/03/2023 02:15PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 01/03/2023 10:14AM

We are currently investigating an issue where users are unable to access our Support Hub (https://support.invisionapp.com/). In the meantime, if you need to submit a ticket, please email support@invisionapp.com. Apologies for any frustration this is causing!

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook