Outage in Invoca

Transcription Delays and Failures

Resolved Minor
June 12, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Due to an ongoing outage with GCP, we are seeing delays in transcription(signal, sentiment, summary) as well as a small amount of failures on new and in progress calls. We are continuing to monitor until delays are caught up and GCP has notified all services are restored.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 06/12/2025 10:51PM

We are now caught up on all transcription delays and all new calls are processing as expected. GCP has also confirmed all services are fully restored on their end.

MONITORING 4 days ago - at 06/12/2025 09:31PM

We are now caught up on all transcription delays and all new calls are processing as expected. We are continuing to monitor.

INVESTIGATING 4 days ago - at 06/12/2025 08:34PM

Due to an ongoing outage with GCP, we are seeing delays in transcription(signal, summary) as well as a small amount of failures on new and in progress calls. We are continuing to monitor until delays are caught up and GCP has notified all services are restored.

INVESTIGATING 4 days ago - at 06/12/2025 08:25PM

Due to an ongoing outage with GCP, we are seeing delays in transcription(signal, sentiment, summary) as well as a small amount of failures on new and in progress calls. We are continuing to monitor until delays are caught up and GCP has notified all services are restored.

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