Outage in IONOS Cloud
Object Storage unavailable in Frankfurt
Resolved MajorIncident Report
Summary AI Generated
IONOS Cloud's S3 Object Storage service in Frankfurt (eu-central-1) experienced major availability problems for approximately 35 minutes, causing degraded access to buckets and objects. The issue was caused by incorrect network settings and routing configuration. The team resolved the network routing problem and restored full service availability, with continued monitoring to ensure stability.
Currently we face major availability problems in our Object Storage service in Frankfurt.
You might encounter degraded access to your buckets and objects in de (eu-central-1).
The team is investigating the issue and trying to fix it as soon as possible.
Components affected
IONOS Cloud S3 Object StorageTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 06/08/2026 02:33PM
The Object Storage endpoints are stable now.
MONITORING
4 days ago - at 06/08/2026 01:33PM
The team found the issue in a bad network setting / routing.
This was fixed, so the service is back again.
It happened 12:45 - 13:20 UTC today, but now all endpoints are available.
We are monitoring the situation, and we will provide an analysis once the investigation was finished.
INVESTIGATING
4 days ago - at 06/08/2026 01:21PM
Currently we face major availability problems in our Object Storage service in Frankfurt.
You might encounter degraded access to your buckets and objects in de (eu-central-1).
The team is investigating the issue and trying to fix it as soon as possible.
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