Outage in IONOS Cloud
Limited access to provisioning services
Resolved MinorIncident Report
Summary AI Generated
IONOS Cloud experienced a 21.4-hour incident affecting provisioning services, causing increased processing times for orders initiated via Data Center Designer or API, with occasional connection losses to the Data Center Designer. Existing virtual data center resources remained accessible and unaffected throughout the incident. The issue was resolved after implementing a fix and monitoring the results.
Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.
Occasionally, connections may be lost in the direction of the Data Center Designer.
Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.
Components affected
IONOS Cloud Data Center Designer IONOS Cloud Cloud API IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud Provisioning IONOS Cloud ProvisioningTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 06/02/2026 11:28AM
This incident has been resolved.
MONITORING
6 days ago - at 06/01/2026 04:57PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 06/01/2026 02:10PM
Currently, there is an increased processing time for provisioning orders that are initiated via Data Center Designer or API.
Occasionally, connections may be lost in the direction of the Data Center Designer.
Availability and accessibility of your virtual data center resources will remain unaffected.
We will inform you as soon as the functionality has been restored.
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