Outage in IONOS Cloud

Connectivity Degradation: VPN Gateways

Resolved Minor

May 28, 2026 - Started 10 days ago - Lasted about 7 hours
Official incident page

Incident Report

Summary AI Generated

IONOS Cloud experienced a connectivity issue affecting VPN Gateways that lasted 6.7 hours. The VPN team identified and mitigated the problem, with all affected gateways recovering. The incident was resolved and is being investigated for potential links to previous maintenance work on the VPN gateways.

We are currently investigating a connectivity issue related to VPN Gateways

Components affected

IONOS Cloud Network IONOS Cloud Network

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Latest Updates ( sorted recent to last )

RESOLVED 9 days ago - at 05/28/2026 05:21PM

We are marking this incident as resolved. Our team is currently investigating a link to a previous maintenance task on the VPN gateways. We will update the incident with the investigation results once they are available.

MONITORING 10 days ago - at 05/28/2026 11:34AM

all affected Gateways have recovered. We are monitoring the behavior and will mark the incident as resolved.

IDENTIFIED 10 days ago - at 05/28/2026 10:47AM

Our VPN Team has identified the issue and is currently mitigating. Affected gateways are already recovering. We are monitoring recovery progress and will update this page.

INVESTIGATING 10 days ago - at 05/28/2026 10:43AM

We are currently investigating a connectivity issue related to VPN Gateways

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