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Outage in IONOS Cloud

S3: eu-central-3 Increased Error Rate

Resolved Minor
June 12, 2026 - Started about 13 hours ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

IONOS Cloud experienced increased error rates in their S3 Object Storage service in the eu-central-3 region for 6.1 hours, with users encountering connectivity issues and timeouts. The problem was identified as an issue with gateways in the affected region, which the Object Storage team successfully mitigated. The incident was resolved after error rates returned to normal levels and remained stable during monitoring.

We are currently investigating increased error rate for S3 in eu-central-3
Components affected
IONOS Cloud S3 Object Storage

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 06/12/2026 01:49PM

We are closing the incident as no further error spikes were recorded. We will share the trigger of this incident once the analysis has been conducted.

MONITORING about 11 hours ago - at 06/12/2026 09:08AM

Error rates have significantly decreased. We are monitoring the situation further and will resolve the incident if the situation stays as is.

IDENTIFIED about 12 hours ago - at 06/12/2026 08:07AM

The mitigation efforts have lead to first improvements. We have downgraded the incident severity.
However, we still see elevated error rates and are working towards resolving the remaining issues.

IDENTIFIED about 12 hours ago - at 06/12/2026 07:54AM

Our Object Storage Team has identified an issue connected with gateways in the affected region and is currently mitigating the problem. Customers may see connectivity issues and timeouts. We will keep you updated on the mitigation efforts.

INVESTIGATING about 13 hours ago - at 06/12/2026 07:44AM

We are currently investigating increased error rate for S3 in eu-central-3

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